The Meat House: Disney World for Social Foodies

September 10, 2011 at 10:41 PM (Food) (, , , , , )

A quick glance at my Foursquare feed would probably reveal at least one recent check-in at The Meat House in Coolidge Corner accompanied by “omgomgomgomnomnomnom” or some variation thereof. It’s a specialty grocery store filled with all kinds of deliciousness (including a solid beer and wine selection) and super-helpful staff – oh, and a heckuva butcher. Even better, The Meat House embraces social media to almost no end. It’s a wonder the place isn’t called Brittany Falconer Land, but I’m sure marketing is working on that.

I’ll yap about their online presence first, but then I’ll sing the praises of their good ole’ fashioned customer service. The Meat House opened in Coolidge Corner maybe about a year ago, and since then I’ve become somewhat hooked. At first I went in just to see what was up – with a name like “The Meat House,” I was bound to find something I liked. Sure enough I did, made my purchase, which came with a free package of steak tips for my first-time visit, and went on my merry way. A short time later, I saw a familiar name in my daily Groupon Email: $20 for $40 worth of fare at The Meat House. I didn’t have to think long about that one. After that, the other online channels made themselves known to me: Twitter, Facebook, Foursquare, and SCVNGR.* Finding a place with a neighborhood feel that connects with me both online and offline and offers fantastic food and service is quite the boon, and as a result The Meat House has earned a spot on my top five favourite regular places in Boston.

The Meat House: Go ahead and tell me you're not salivating, liar.I did note that the store connects both online and off. Let me tell you about the Brookline staff (I’ll drop names where I can). For starters, you will not be ignored. Within 10 seconds of entering the store, someone is going to ask you how you’re doing and if you need help finding anything. If it’s your first time visiting, you’ll be offered a quick tour (did you know you can order alligator or whatever other exotic meat you want?) and a package of The Meat House’s delicious steak tips (grill them). Need a recommendation? Ask anyone there – the entire staff is incredibly knowledgeable and more than happy to share expertise on pairings, preparation tips and anything else you may be wondering about culinarily. While The Meat House is a chain, it certainly doesn’t feel like one. When I walked in today I think at least 50 percent of the staff knew my name, and the rest recognised me at the least. Granted, I go probably twice a week, but I’m sure everyone else is treated just as warmly. Speaking of not feeling like a chain, each store is unique in stocking as much local fare as possible. I think Brookline’s store carries at least 30 percent local goods. Translation: buy delicious, and be nice to the local economy.

In addition to being able to order alligator, or venison, or ostrich, or whatever unconventional animal you enjoy consuming, if you have a hankering for a specific beer or wine, go talk to Steve. He’s responsible for the store’s alcohol content and will work with you to get your beer or wine of choice (assuming the store is already working with the distributor). I had been looking for Atwater’s Vanilla Java Porter – it’s amazing and you should be looking for it right now – for months. As far as I know, it isn’t exactly mainstream in the Boston area (but it should be). Once I spoke with Seth about it, he introduced me to Steve who checked the database and, sure enough, was able to ship some in for me. I’ve received some great treatment at Boston restaurants, but never has a grocery store gone above and beyond for me to provide me with the best experience possible.

Finally, obligatory shout-out to Jamie, the marketing person in town who, as far as I know, is responsible for the Groupons and Facebook updates. Once again, her work expands beyond the online realm. I’ve seen her in the store as well as at countless events, spreading The Meat House Gospel (often with coupons in-tow). Her job is awesome, as is she. Say hi if you see her in the store. And then tell her to do an interview with me for beyond 140. 😉

If You Go
The Meat House
1285 Beacon Street
Coolidge Corner
Brookline, MA 02446
Open Daily – Summer: 9am – 9pm

*I don’t use SCVNGR, so I don’t actually know what having a presence on the site/app does, but I still wanted to include it.

Today’s Tunes
Black Sheep, Martin Sexton

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2 Comments

  1. scott kinney said,

    they have a really great manager named steve dixon that just recently joined the team and was in bedford. i am sure the customer service will be top notch cant wait to come and see all the new things.

    • Brittany Falconer said,

      Just met Steve when I went in yesterday. He seems great! I gather that’s part of the job description, though. 🙂 Thanks for reading!

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