In Other News . . .

October 18, 2010 at 3:42 AM (Happenings)

Life at Racepoint is going well.  So well, in fact, that I’m going to use it as an excuse for not blogging in over three weeks. Are you buying it?

. . . Eh, I tried. More updates on The Life of Brittany soon!

Advertisements

Permalink Leave a Comment

Strike Three, Jacob Wirth

October 18, 2010 at 3:39 AM (Food, Musings) (, , , , )

At this point I would like to point out that Jacob Wirth features a stunning beer selection, tasty rosemary chicken burgers and a nifty interior.  And that is every nice thing I have to say about it.  Too bad my one negative thing – in my opinion – far outweighs those three nice things:

The service sucks.  So much.

As a former Starbucks barista, I know that everyone in customer service has their bad days, and as a result, it takes a lot to irritate me as a customer. That said, Jacob Wirth has succeeded not once, but thrice in getting under my skin, and not in that enjoyable Frank Sinatra way.

A friend and fellow beer-drinker didn’t have to try very hard to convince me to check out a German beer house boasting countless brews that I couldn’t pronounce properly if you held a gun to my head.  We got there and at first glance, I thought I had found my metaphorical Willy Wonka Chocolate Factory, only better because, well, beer.

After sitting down at a bar table, it took a solid 15 minutes for a server to show up.  If only we had a menu to figure out what we wanted to drink first while we were waiting for her: once our server left to “give us a minute” to decide, we had another 10 minutes to pore over our options, and it really only took us two.  This process of our server being MIA for unreasonably extended periods of time repeated itself over the course of the evening.  My buddy was visibly irritated, but I withheld judgment.  As I mentioned earlier, I’m all for second chances.

But the service didn’t improve the second time.  Or even the third time.  In fact, I’m pretty sure the quality deteriorated with each visit.  Even when we got the “good” server – or so I was told (my fellow beer enthusiast has spent more time there than I) – I was amazed by not only the poor service, but how unapologetic it was.  The only time we saw our server more than once in a ten-minute window was when they were rushing us away from the table to another party could suffer.

It’s a shame because Jacob Wirth does have one of the most impressive beer lists I’ve ever seen in my short lifetime, but for me, it’s just not worth the frustration. If you have loads of time and patience, do stop in for a weisbier.  Otherwise, venture elsewhere.

Permalink Leave a Comment

%d bloggers like this: